Privacy Policy
Effective Date：July 1, 2026
This is the Privacy Policy of Yichang Muke Technology Co., Ltd. ("we," "us," or "our"), the operator of the Camet mobile application and related services (collectively, the "App" or "Service"). This Privacy Policy is incorporated into and subject to our Terms of Use.
We respect your privacy and are committed to protecting the personal data you share with us. This Policy explains what personal data we collect, how we use it, and the rights you have regarding your data. By accessing or using the Camet App or any of our Services, you signify your agreement to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Service.
1. Personal Data We Collect
At Camet, delivering a quality experience requires us to process certain personal information. We collect this data when you sign up, use our features, or contact our support team. To help you understand our practices, we have broken down the types of information we collect into the following categories.
1.1 Data You Provide to Us
To create an account and use Camet, you are required to supply the following essential details:
• Your name, gender, and date of birth (to verify you meet the minimum age requirement of 18+)
• Login credentials (either an email address or by using your social account via Google)
• A secure password
During registration or while using our platform, you may also choose to provide:
• Profile photos and avatars
• Information about yourself (such as a bio or personal description)
• Messages, comments, images, videos, and audio recordings you share with other users
• Any other details you choose to share voluntarily
1.2 Data We Collect Automatically
When you engage with our platform, Camet and our third-party partners may automatically gather certain technical details, which include the content below.
Device Information:
• IP address (used for approximate geolocation and regional compliance)
• Device type, brand and model
• Operating system version and language settings
• Screen resolution
• Device identifiers (including MAC address for fraud prevention and security purposes)
Activity Details:
• The features and content you interact with
• Your usage patterns and interaction frequency
• The dates and times of your access
Technical Tools:
• Cookies and similar tracking technologies to remember your preferences and analyze usage patterns
Third-Party App Detection:
• Detection of whether certain applications (such as Google Play) are installed on your device, used solely to enable secure update channels
1.3 Data Collected with Your Permission
Some features of Camet require access to specific capabilities on your device. We only request these permissions when you choose to use the corresponding feature:
• Camera and Microphone: Used for video calls and capturing photos or audio within the App
• Photo Album: Accessed when you upload profile images or share pictures in chats
• Clipboard: Accessed only when you paste text (such as a code or copied message)
• Bluetooth: Used solely to connect wireless headphones during calls
• Push Notifications: Used to send alerts for messages and important account updates
• External Storage: Accessed to save images or media you choose to download
1.4 Customer Support Data
We retain information you voluntarily disclose during support interactions, including your contact details and the nature of your inquiry, to help us respond effectively and improve our support services.
2. How We Use Personal Data
Camet processes your information with the aim of providing and enhancing your experience across our Services. These purposes are categorized as follows:
Core Platform Operations
• Creation and management of your account
• Provision of customer support and fulfillment of your requests
• Service-related communication, including updates and important notices
User Experience Features
• Enabling core features such as messaging and video chat
• Personalizing your experience based on language preferences and region
• Optimizing the Service and analyzing usage patterns to improve performance
Safety & Integrity
• Monitoring platform security and detecting unauthorized access
• Preventing fraud, abuse, and other harmful activities
• Enforcing our Terms of Service and maintaining a secure environment
Payments & Transactions
• Processing in-app purchases and managing subscriptions
• Retaining limited transaction data for record-keeping and fraud prevention purposes
Legal & Compliance
• Responding to legal requests and regulatory requirements
• Cooperating with law enforcement agencies when required
• Complying with applicable laws and regulations
3. How We Share Personal Data
We do not sell or rent your personal data to third parties. We only share your information in limited circumstances where it is necessary to provide, maintain, and improve our Services, or where required by law. Below are the categories of third parties with whom we may share your data.
3.1 Sharing with Service Providers
To sustain and elevate the quality of our offerings, Camet collaborates with a select group of reliable vendors who are granted access solely to the information strictly necessary for their respective functions:
• Communications providers receive contact details to keep you informed about updates, promotional offers, and important service notifications;
• Infrastructure and hosting partners utilize data to ensure a stable, secure, and high-performance platform environment;
• Data processing and storage vendors manage information in compliance with rigorous security and privacy standards;
• Payment gateways (typically external processors) receive only transaction-specific data—such as order details and necessary identification information. Camet does not process or retain this payment data; our partners are responsible for its secure handling in accordance with industry best practices.
3.2 Sharing with Others
On the Camet platform, your personal information becomes visible to others when you voluntarily share it. This can be through details on your public profile or information exchanged during conversations, or other platform interactions.
3.3 Sharing with Third-Party SDKs
Our App integrates third-party software development kits to enable key features, analyze usage, and improve performance(such as Google, Apple, or Facebook). These SDKs may collect device information and usage data as described in their respective privacy policies. We encourage you to review their policies for more details.(Firebase, Adjust, Agora)
3.4 Sharing with Law Enforcement
We must disclose your information when legally obligated. This includes responding to subpoenas, court orders, or other legal requests. We also comply with government orders and share info for crime prevention and safety, such as in fraud or cyber-threat cases affecting the platform or users.
3.5 Sharing in Corporate Transactions
In events like mergers, acquisitions, corporate restructurings, or changes of control (including bankruptcies), Camet may disclose your personal data as part of the transaction. This ensures smooth business transitions and meets legal/operational requirements. The receiving party must protect your info under confidentiality and data protection obligations.
4. How We Protect Personal Data
We take the protection of your personal data seriously and have put in place a range of security measures to keep it safe. These include encrypting information as it travels across networks, limiting access to only those who genuinely need it for their work, keeping our systems under regular observation, and ensuring that all team members are bound by strict confidentiality agreements. We also hold our external partners and service providers to equally high standards, requiring them to adopt security practices that are just as robust as our own.
At the same time, it is important to recognize that no online platform can offer flawless security. The Internet, by its very nature, comes with inherent risks, and while we do everything we reasonably can to defend your information, we cannot promise absolute protection against every possible threat. You have a part to play too—keep your login details private, choose a strong password, and reach out to us right away at liwanjun597@gmail.com if you ever notice anything unusual or suspect that your account has been compromised.
Should a security incident occur that could compromise your personal data and affect your rights, we will act quickly to inform you and, where legally obligated, notify the relevant regulatory authorities. Every suspected breach is taken seriously and will be investigated thoroughly in line with our internal procedures and applicable legal requirements.
5. How Long We Retain Personal Data
We keep your personal information only as long as needed to fulfill the purposes outlined in this Privacy Policy, or as permitted by applicable law. When we no longer have a legitimate reason to retain it, we securely delete or irreversibly anonymize your data.
In some cases, we may retain information longer—for instance, when required by law (such as financial records for tax purposes), when an unresolved claim or dispute exists, or when we have a legitimate interest in doing so (like fraud prevention or platform security). Even after deletion, we may keep limited data to block repeat offenses or protect our community.
Due to technical constraints, we cannot guarantee that all data will be deleted within a specific timeframe—residual copies may remain in backups or caches temporarily before being fully purged.
6. International Data Transfers
We operate globally, which means your personal data may be transferred to, stored, and processed in countries outside your country of residence—including jurisdictions that may have different data protection standards than your own. Whenever we transfer your data across borders, we take appropriate safeguards to ensure it remains adequately protected. These measures may include relying on adequacy decisions issued by relevant authorities, or implementing standard contractual clauses approved by regulatory bodies, which contractually require recipient parties to uphold privacy and security standards equivalent to those in your home jurisdiction.
By using our Services, you acknowledge that your data may be processed in countries where we or our service providers maintain facilities. We are committed to ensuring that all international data transfers are carried out in compliance with applicable laws, and we take reasonable steps to maintain a consistent level of protection for your personal information regardless of where it is processed.
7. Data Access and Removal
You have control over the personal information you share with us through the App. Aside from certain data we indicate as mandatory for account creation or service functionality, you may manage your information through the settings within the App or via your mobile device's privacy controls. You may also choose to uninstall the App from your device at any time.
If you wish to delete your account and all associated personal data, you may do so at any time by following these steps within the App: navigate to Settings > Account Settings > Delete Account, then confirm your request for permanent deletion. Once confirmed, your account and all related personal data will be permanently removed from our systems and cannot be restored. If you need assistance with the deletion process, please contact us at: liwanjun597@gmail.com. Please be aware that certain information may be retained for a limited period where necessary to comply with legal obligations, resolve disputes, prevent fraud, or enforce our Terms of Service. Deleting your data may also affect our ability to provide you with certain Services, as some information is essential for account maintenance and core functionality.
8. Children's Privacy
Our Services are strictly restricted to users who are 18 years of age or older. We do not permit anyone under the age of 18 to use our platform, and we do not knowingly collect or process personal information from minors. If we become aware that a user under 18 has registered or provided us with personal data, we will take immediate steps to terminate that person's account and permanently delete their information from our records. In such cases, we may retain limited account data solely to prevent the user from circumventing our age restrictions by creating a new account.
We maintain a zero-tolerance policy toward any conduct that harms or potentially harms minors, including child sexual exploitation and abuse (CSEA) behavior and child sexual abuse material (CSAM). Upon detection of such activity, we will take appropriate actions against the offending account—ranging from warnings to permanent bans, depending on the severity of the conduct. If you encounter any content or behavior that you believe threatens the safety of minors while using our Services, please use the in-app reporting mechanism or contact us at: liwanjun597@gmail.com to notify us immediately. Our support team monitors reports around the clock and will respond promptly. Verified cases will be reported to the relevant authorities for further action.
For more detailed information on our approach to child safety, please refer to our Child Safety Policy.
9. Your Rights
We believe you should have meaningful control over your personal information. Depending on where you live, you may be entitled to certain rights under applicable privacy laws, and we are committed to helping you exercise them.
• Right of Access: You can request confirmation of whether we process your personal data and ask for a copy of the information we hold about you.
• Right to Rectification: If any information we have on file is inaccurate or incomplete, you may ask us to correct or update it.
• Right to Erasure: You may request that we delete your personal data in certain circumstances, subject to legal exceptions such as fraud prevention, dispute resolution, or compliance with legal obligations.
• Right to Restrict Processing: You have the right to ask us to limit how we use your personal data in specific situations.
• Right to Object: You may object to our processing of your data—particularly when we rely on legitimate interests as the legal basis, or when your data is used for direct marketing purposes.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format, and ask us to transmit it to another service provider where technically feasible.
• Right to Withdraw Consent: If our processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: If you believe we have not handled your data properly, you have the right to file a complaint with your local data protection authority.
Please keep in mind that these rights are not absolute—there may be circumstances where we are legally permitted or required to retain your data, such as to comply with legal obligations, resolve disputes, or enforce our Terms of Service.
To exercise any of these rights, simply contact us at liwanjun597@gmail.com. We may ask you to verify your identity before proceeding with your request, as a precaution to protect your data from unauthorized access. We aim to respond to all legitimate requests within the timeframes required by applicable law.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting the updated version on our Services, with the revised "Effective Date" shown at the top of this page. We may notify users of such changes through reasonable means, such as displaying the revised policy on our platform.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to reach out to us at liwanjun597@gmail.com. We are fully committed to addressing your concerns promptly and providing clear, thorough responses. Our dedicated team is here to ensure your privacy is protected and that you have a complete understanding of how your personal data is handled.